privacy policy
Last updated: October 08, 2024
This Privacy Policy outlines how Zooming Paws (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, interact with our services, or make purchases from Zooming Paws.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). The terms “you” and “your” refer to any user of the Services, including customers, website visitors, or individuals whose information we collect as outlined in this policy.
Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the collection, use, and disclosure of your information as outlined here. If you do not agree with this Privacy Policy, please refrain from using or accessing the Services.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices, legal obligations, or operational requirements. Any updates will be posted on this page with a revised “Last updated” date, and we will take additional steps as required by applicable laws.
Information We Collect and Use
To provide the Services, we collect personal information from you in a variety of ways, which may vary depending on how you interact with us. Below is an outline of the types of personal information we collect, as well as the ways we use it.
Personal Information We Collect
The personal information we collect includes, but is not limited to:
- Contact Information: Your name, email address, phone number, and mailing address.
- Order Information: Details regarding your purchases, billing and shipping addresses, and payment confirmation.
- Account Information: Your username, password, and security questions.
- Shopping Information: Items viewed, added to the cart, or added to your Wishlist.
- Customer Support: Information shared during communication with our customer service team.
You may opt not to provide certain personal information, but doing so may prevent you from using or accessing some features of the Services.
Information Collected Automatically
We also collect Usage Data, such as device information, browser type, IP address, and details about how you interact with the Services. We use Cookies, pixels, and similar technologies to track this data and enhance your experience.
Information From Third Parties
We may collect information from third parties, including:
- Service Providers: Companies that support our Site, such as Moego, or handle payment processing.
- Third-Party Tools: Information collected through cookies, pixels, or other tracking technologies used by our partners for analytics or marketing purposes.
We treat third-party data in accordance with this Privacy Policy but are not responsible for the accuracy of information provided by third parties or their privacy practices.
How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: Processing orders, managing your account, handling shipping, returns, and exchanges.
- Marketing: Sending promotional emails, texts, or mail and tailoring our marketing efforts.
- Security and Fraud Prevention: Detecting and preventing fraudulent activities.
- Customer Support: Providing assistance and improving the user experience.
Cookies
We use Cookies to collect Usage Data, improve the functionality of our Site, and enhance your user experience. You can manage cookie settings in your browser, but disabling cookies may impact the functionality of the Site.
For more information on how Moego uses Cookies, visit their Cookie Policy.
Sharing Your Personal Information
We may share your personal information in the following circumstances:
- With Service Providers: For functions like payment processing, customer support, fulfillment, and data analytics.
- With Business Partners: To enhance our marketing efforts and provide tailored services.
- With Legal Authorities: To comply with applicable legal requirements or in response to lawful requests.
We do not sell or share sensitive personal information to infer characteristics about you.
User-Generated Content
If you post reviews or other content on public sections of our Services, this content will be visible to others. We are not responsible for how third parties may use or share the information you make publicly available.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of these external sites. Please review the privacy policies of any third-party sites you visit.
Children’s Data
The Services are not intended for use by children. We do not knowingly collect personal information from children. If you believe we have collected personal data from a child, please contact us to have it removed.
Security and Retention of Information
We use reasonable security measures to protect your personal information, but no system is completely secure. We recommend not sending sensitive information through unencrypted channels. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Right to Access: Request details about the personal information we hold about you.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request corrections to inaccurate personal data.
- Right to Data Portability: Request a copy of your personal data in a machine-readable format.
- Right to Restrict Processing: Ask us to limit how we process your personal data.
- Right to Withdraw Consent: Withdraw consent where applicable.
- Right to Opt-Out of Marketing: Unsubscribe from promotional communications using the link in our emails.
To exercise any of these rights, contact us at the details below. We may need to verify your identity before processing your request.
International Users
If you are located outside the United States, please note that your personal information may be transferred to, stored, and processed in the U.S. or other countries where we or our service providers operate. We take steps to ensure your data is treated securely, regardless of location.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Zooming Paws Inc.
1552 South Rt 59, Naperville, IL 60564
Phone: +1 (404) 216-6790
